Billing Policy

At MoonWalkBaby, we want your shopping experience to be seamless and transparent—especially when it comes to billing and payments. This policy explains which payment methods we accept, how costs are displayed, and how refunds are processed. By completing a purchase on our website, you agree to the terms outlined below.


Accepted Payment Methods
To serve our global customers, we support a wide range of payment options, including:

Visa
Mastercard
American Express
Google Pay
Apple Pay
iDeal (available in select regions)
Sofort/Klarna (available in select regions)
Bancontact (available in select regions)
EPS (available in select regions)

Please note that the availability of specific payment methods may vary based on your location and the details of your transaction.



Price Transparency
We believe in full transparency. All charges—such as product prices and shipping fees—are clearly shown on the product page and again during checkout. You’ll know exactly what you're paying before placing an order.

Taxes
MoonWalkBaby is based in Hong Kong, where no sales tax is applied. You will never be charged tax at checkout or upon delivery, regardless of your shipping location.  Our charged price for products already includes all tax and duties.



Final Checkout & Billing
Before confirming your order, you will see a final total that includes all applicable charges. This is the exact amount that will be billed to your selected payment method. Rest assured, there are no hidden fees or surprise charges after checkout.

Refund Process
If you're eligible for a refund under our Return & Refund Policy, we’ll issue it back to the original payment method used at checkout. This keeps the process secure and straightforward.Please keep in mind that depending on your payment provider or bank, it may take a few business days for the refund to appear in your account.

Payment Security
Your security is our priority. All payments on our website are processed through secure, encrypted technology to protect your personal and financial information from unauthorized access.

Need Help?
If you have any questions about billing, payments, or encounter an issue with your order, please reach out to our customer service team at [email protected]. We're here to help and ensure your experience with us is safe, simple, and satisfying.