Billing Policy

Our aim is to ensure that your shopping experience is smooth and transparent, especially when it comes to billing and payments. This Billing Policy outlines the available payment methods, how costs are presented, and our refund process. By making a purchase on our site, you agree to this policy.

Payment Methods
At MoonWalkBaby, we accept a variety of payment methods to accommodate our customers from different geographical regions. Our supported payment methods include:

American Express
Google Pay
Apple Pay
iDeal (available in certain regions)
Sofort/Klarna (available in certain regions)
Giropay (available in certain regions)
Bancontact (available in certain regions)
EPS (available in certain regions)

Please note that the availability of certain payment methods may depend on your geographical location and the specifics of your transaction.

Display of Costs
Transparency is key to our billing process. All costs associated with your purchase will be clearly displayed on the shopping page before you proceed to checkout. This includes the price of each item, and shipping costs, ensuring you are fully informed before making a purchase.

As we're based in Hong Kong, where there is no sales tax, we do not charge any form of tax on any order. Furthermore, please know that there will never be any tax burden upon delivery.

Checkout and Billing
During the final step of the checkout process, you will be presented with a grand total that includes all costs associated with your purchase. This is the amount that will be billed to your chosen payment method. We ensure that there are no hidden fees or additional charges after this point.

We stand behind the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are entitled to a refund, according to our Return and Refund Policy, the refund will be issued to the original payment method used at the time of purchase. This ensures a straightforward and secure refund process.

It's important to note that the time it takes for a refund to be processed and appear in your account may vary depending on your bank or payment provider. We appreciate your patience during this process.

We take the security of your personal and payment information seriously. All transactions on our site are processed using secure encryption technology to protect your information from unauthorized access.

If you have any questions or concerns about our Billing Policy or if you encounter any issues with billing, please do not hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with MoonWalkBaby is enjoyable and secure.